Dickinson & Rabbitte Ltd Privacy Notice

We take your privacy seriously and this policy outlines the manner in which we collect data about you and how we utilise it. By using the website, you are confirming that you have read this privacy policy and understand how we may use it.

The General Data Protection Regulations , known as ‘GDPR’ are important European regulations which have introduced amendments to data protection law including introducing additional rights for individuals in relation to their personal and sensitive personal data. GDPR applies to all EU Member States from 25 May 2018 which therefore includes us.

Who we are

Dickinson & Rabbitte Ltd is a Limited Company registered in England, registration number 4807342. The registered office is at 81 Melton Road, West Bridgford, Nottingham, NG2 6EN. Our practice is authorised and regulated by the Costs Lawyer Standards Board. Any complaints that cannot be resolved satisfactorily with the Directors can be referred to the Legal Ombudsman, the independent complaints body for complaints about lawyers.

The personal information we collect, use and share

In order to improve our website, service and offerings to you and our other clients, we may collect information via this website and other contact with you. For example, we may retain a record of your name, address, e-mail address, IP address, telephone number and other information that you provide.

By disclosing your personal information via this website, phone or e-mail, you are consenting to the collection, storage and processing of this information by Dickinson & Rabbitte Ltd. This information will be stored in electronic and/or hard copy form. You have the right to request that we do not use your information for marketing purposes.

We may use your personal data to provide you with updates on our services and other matters we consider that you may be interested in.

In respect of our cost drafting services we do not outsource any cost drafting work, photocopying, typing or any associated services to external providers.

We use a private, secure, cloud computing service to assist us in processing and protecting your information and keeping it secure from the risks of cybercrime and fraud. Our IT provider is subject to strict confidentiality agreements with this firm and we will ensure that they meet GDPR obligations in relation to the service they provide to us. All of the personal information you provide to us is kept in the UK.

We will not share your personal information with any other third party and will not issue any publicity material or information to the media about our relationship and the work we are doing for you without your explicit consent.

Your rights

Under GDPR you have a number of important rights, free of charge. Further information about these rights can be found on the Information Commissioners Website www.ico.org.uk/for-the-public/.

If you would like to exercise any of these rights please contact our Data Officer, Patrick Rabbitte.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

How to complain

We hope that our Data Officer can resolve any query or concern you raise about our use of your information.

The GDPR also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at www.ico.org.uk/concerns or telephone 0303 1231113.

How to contact us

Please contact our Data Officer if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact our Data Officer, please send a letter marked FAO Data Protection Officer, Dickinson & Rabbitte Ltd, 81 Melton Road, Nottingham, NG2 6EN.